I've seen this has been in issue since launch. I've tried reinstalling the game (which at 47GB download is a real pain), the DLC, and even restarting my game and running it up to the Tempest section, but the same issue occurs. I bought the DLX edition of ME:A, installed both the Preorder DLC and Deluxe edition Content (Both show "Installed" on my console), but when I pickup the special delivery from my room on the Tempest, only the Initiative Helmet and 1 Tempest skin is awarded, and the prompt goes away. What is the AMD or Nvidia Model Number of your graphics card? Steps: How can we find the bug ourselves? N/A, not multiplayer issue What company provides your internet service? Run the network benchmark and post your upload and download speeds. Which single-player mode are you playing? Standard. How long has this issue been happening? Always Happens How often does the bug occur? Every time (100%) Summarize your bug Deluxe Content for Single Player not able to be redeemed. Physical Disc or Digital version? Digital Based Install Apex Legends Mobile Limited Regional Launch.
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